Privacy Policy

At PEAKPRO JACKET, we value your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how PEAKPRO JACKET LLC collects, uses, discloses, and protects personal information when you visit our website, make a purchase, or contact us.

By using our website, you acknowledge the practices described in this Privacy Policy. Where consent is required by applicable law, we will request it as appropriate.

1. Information We Collect

Depending on how you interact with our store, we may collect the following types of information:

Contact Information: Your name, email address, phone number, billing address, and shipping address.

Order Information: Products purchased, order history, transaction details, and information necessary to process and fulfill your orders.

Payment Information: Payment details are processed by our payment service providers. We may receive limited transaction information necessary to confirm and manage payments. We do not intend to store full payment card numbers on our own systems.

Device and Usage Information: Information about your browser, device, IP address, and interactions with our website, including certain information collected through cookies and similar technologies.

Communications: Information you provide when contacting customer support, submitting a question, or otherwise communicating with us.

2. How We Use Your Information

We may use personal information to:

• Process and fulfill orders and payments.
• Arrange shipping and provide order updates.
• Respond to questions and provide customer support.
• Manage returns, refunds, and exchanges.
• Maintain, operate, and improve our website and services.
• Detect, investigate, and help prevent fraudulent or unauthorized transactions.
• Comply with legal obligations and enforce our policies.
• Send marketing communications where permitted by law and in accordance with your preferences.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential store functions, remember preferences, understand website traffic, and improve the shopping experience.

You may be able to manage cookies through your browser settings or any cookie preference tools provided on our website. Disabling certain cookies may affect how some website features work.

4. How We Share Information

We may share personal information with trusted service providers when necessary to operate our store and provide services. These providers may include:

• E-commerce and website hosting providers, including Shopify.
• Payment processors and payment service providers.
• Shipping, delivery, and order fulfillment providers.
• Customer support, website analytics, and technical service providers.
• Professional advisers, regulators, law enforcement agencies, or other parties when required or permitted by law.

We do not sell personal information in exchange for money. Information may be disclosed as otherwise described in this policy or permitted by applicable law.

5. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including processing orders, maintaining business records, resolving disputes, meeting legal obligations, and enforcing agreements.

Retention periods depend on the type of information and the circumstances in which it was collected.

6. Data Security

We use reasonable measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of electronic storage or internet transmission can be guaranteed to be completely secure.

7. Your Privacy Rights

Depending on where you live and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information. You may also have the right to object to or restrict certain processing or withdraw consent where applicable.

To submit a privacy-related request, please contact us using the details below. We may need to verify your identity before processing your request.

8. Children's Privacy

Our website is not intended to knowingly collect personal information directly from children where parental consent is required by law. If you believe a child has provided personal information to us inappropriately, please contact us so we can review the matter.

9. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updated version will be published on this page with a revised effective date where appropriate.

11. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

PEAKPRO JACKET LLC

Email: contact@peakprojacket.shop

Phone: +1 (843) 588-8333

Business Address:
2616 W Colorado Ave
Colorado Springs, CO 80904
United States